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RULES AND REGULATIONS

To make your visit as pleasant as possible, please pay attention to our Rules and Regulations. 

Service Provider = Urheiluhallit Oy, Mäkelänrinteen Uintikeskus Oy and Vuosaaren Urheilutalo Oy

1. Hygiene

Always take a cleansing shower without swimwear before entering the sauna and the swimming pool. Wash your hair or wear a swim cap. Please leave swim wear in the bathing area while visiting the sauna. Shaving, hair coloring, hair cutting, or nail and foot care are not allowed in our facilities.
We encourage that you to bring a workout towel with you to the gym and group exercise classes. Consider others and the overall gym cleanliness by wiping down the gym equipment after use. We also recommend that you use a workout towel over your mat in group exercise classes.

2. Age limits

Children under the age of 10, and customers who cannot swim, need a companion who is at least 15 years old, with swimming skills, to enter the swimming pool area. Children over the age of 8 who can swim need a written and signed consent from a parent or guarding to swim alone. Children over the age of 7 must use gender assigned locker rooms.

Additionally, the 25-and 50-meter swimming pools are only allowed for those who can swim at least 25 meters.

The age limit for the gym and group exercise is 15. Small children are not allowed in the gym for safety reasons.

The age limit for the solarium is 18.

3. Code of conduct

Our personnel have the right to remove any customers from the premises who are under the influence or causing disturbance. Please report any unwanted behavior to our personnel. Take others into account when exercising to ensure enjoyable recreation for all. Please return all borrowed equipment back to their respective places, and make sure that everyone has their turn to use the gym’s exercise machines.

4. Clothing and equipment

4.1. Swimwear and swim cap

All customers within the pool area must be attired in proper swimwear. Swimwear should be made from swimsuit fabric without pockets and designed for pool use only (no shorts and no swimming shorts). Swimwear can be sleeved or legged. Skirts, dresses, hoods or shorts are not allowed to avoid underwater entrapment and to prevent the pool filtration system from clogging. If needed, you may rent proper swimwear from the hall’s customer service point. Please wear a swim cap, if you do not wish to wet your hair. In group water exercise classes, you may also wear a shower cap. Remember to tie back long hair. You may borrow a hair tie if you forgot to bring one.

4.2. Exercise clothes (gym, group exercise and ball sports) 

Please wear appropriate sports clothing and footwear. Outdoor shoes are not permitted in the group exercise and ball sports halls or the gym.

4.3. Rental items 

Please return rental towels and swimwear to the customer service point after use.

5. Exercise equipment

Please consult our personnel for the proper and safe use of the swim, group and gym exercise equipment available for borrowing. Please return all weights and equipment to their respective places after use. Floating devices or floating swimsuits are not allowed in the therapy pool.

6. Personal safety

  • Jumping and diving into the water is permitted only in the deep end of the pool.
  • Please follow the instructions given to you by our personnel.
  • Come and exercise only when you are healthy.
  • The swimming facility floors might be slippery when wet, therefore, running is not allowed.
  • We recommend that you follow a personalized gym workout plan, made by one of our gym instructors, when training in the gym.
  • Always use a drinking bottle with a cap.
  • Please consult our personnel for assistance when needed.

Please remember that you are responsible for your own safety. The Service Provider’s responsibilities for its operations and for the possible damages caused to the Customer are determined by the Tort Liability Act and Consumer Protection Act regulations.

7. Valuables and Lost and Found 

We recommend leaving all valuables at home. We have safety deposit boxes for your wallet, mobile phone and keys. In each hall, the Lost and Found is located at the customer service point. The Service Provider is not responsible for lost or stolen property at any time.

8. Safekeeping

Lockers and safety deposit boxes are for daily use only, overnight storage is not allowed.

9. Own snacks 

Our personnel will direct you to the hall facility where you can eat your own snacks. Please leave all breakable items, such as glass bottles, at home.

10. Responsibility for damages

Anyone causing deliberate vandalism to our establishment is solely responsible for all damage expenses.

11. Mobile phones 

We advise against using mobile phones during workouts. Therefore, please leave your mobile phone in the safety deposit box. Please take others into account by using headphones if you wish to listen to music while training.

12. Photography 

Photography or filming of any kind are not allowed in our facilities without permission.

 

We wish you an enjoyable visit and a warm welcome back!

We reserve the right to make changes.
Please read our Terms and Conditions of Customer Contracts and
the General Terms and Conditions for Online Sales