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Updated Coronavirus Announcement

31 March

 

All our locations remain closed indefinitely as of 13 March.
We will update you as soon as we receive new official information.

 

In these very serious circumstances, we made the difficult decision to close all our locations indefinitely as of 14 March (swimming, group exercise and ball sport halls as well as gyms).

We did this as a preventative measure to limit the contagion of the coronavirus and because the health of our customers and personnel is of paramount importance.

The decision follows the ruling made by the City of Helsinki on 13 March 2020 to close all City of Helsinki and Urheiluhallit swimming halls.

We will update you as soon as we receive new information regarding how long the closing of our locations will last.

CEO Pekka Laitinen

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Monthly and Multi-Visit Cards

  • All monthly cards are automatically placed on hold. You do not need to give us any notice of this by email or phone. When you want to restart your card, visit any of our customer service points, after we have reopened, and we will compensate the time.
  • If you have a multi-visit card that expires in the spring or summer 2020, we will extend the validity period also.
  • For the time being, you can make group exrcise class bookings 7 days in advance, instead of the usual 29 days.

Swimming Schools

  • All spring swimming schools have been cancelled (16 March- 25 May 2020). The bookings have been moved to the autumn season (weeks 34-41), to be held at the same locations, on the same weekdays and at the same times, as the spring swimming schools. Swimming club participants (adult and school-agers) have been sent separate instructions, exceptionally, of their swimming school arrangements.
  • If the move to the autumn season in not convenient for you, you can cancel your spring swimming school booking without a processing fee and get a refund. For the cancellation, we will need the swimming school and participant information, as well as your bank account number. You can send this information to uimakoulut@urheiluhallit.fi or use our safe mail.
  • Once the swimming school booking is moved to autumn, cancellations should be done according to our Terms and Conditions of Customer Contracts: six (6) weeks before the swimming school is set to start.
  • According to the current situation, summer swimming school registrations are set to start on 20 April 2020 at 6.15 am.

Courses, Children and Youth Courses, Sound Bath

  • Our aim is to continue the courses that were halted due to our closing, as well as organize all cancelled courses and Sound Baths after the reopening.
  • If this course move is impossible for you, you can cancel your booking and get a refund. For the cancellation, please contact our customer service.
  • According to the current situation, all Children's Summer Camps will be held as planned.

Even though our locations are closed, we will be uploading workout tips to our social media channels. You can follow us at Facebook, Instagram and YouTube.