CLEANLINESS AND HYGIENE

Our sports facilities remain comfortable and clean through cooperation between customers and staff. For example, did you know that all Urheiluhallit locations have their own cleaners who, during their shifts, tidy up the places according to a precise schedule? Below are some tips on how you, as a customer, can influence cleanliness and hygiene. We will also briefly tell you about our own work to promote cleanliness.

HOW DO WE TAKE CARE OF CLEANLINESS?

Urheiluhallit has its own cleaning staff that clean the hall facilities according to an agreed schedule, for example by:

  • During peak hours, our cleaners mop or wash the floors of the changing rooms and clean the washrooms up to every hour.
  • After the guests leave the hall in the evening, all sauna, washing, dressing and pool facilities are thoroughly washed.
  • Our steam rooms remain clean and hygienic because our cleaners wash them thoroughly twice a day.
  • Gym equipment is wiped daily.
  • The floors of sports halls are mopped or washed up to three times a day, depending on the degree of use.

Every year in December, we celebrate Puhtauspäivää! #kiitäsiivoojaa

The cleaner you go into the pool, the less water and chemicals it takes to keep the facilities and pool water clean.

  • Dirty water leaves the pool through splash gutters. From there, the water continues along the pipeline to the coarse filter and from there to the sand filter, where hair and other dirt remain.
  • The dirtier the pool water is, the more often it has to be cleaned.
    • The coarse filter is cleaned manually.
    • The sand filter is cleaned by backflushing.
  • After removing most of the dirt from the water, chlorine is added to it. Chlorine kills even the smallest bacteria.
    • Chemical pumps automatically add chlorine according to how dirty the water is.
  • After chlorination, the water is returned to the pool.
  • Many swimming pools also use additional disinfection methods, such as activated charcoal and UV light. In addition, an external laboratory monitors the purity of the water at least once a month. Ozonation is used in sports halls in Mäkelänrinne and Malmi, but there is always chlorine in the pool water.
  • Water values can be seen on the notice boards of each hall and on our website.

HOW CAN YOU HELP AS A CUSTOMER?

REMEMBER CLEANLINESS
  • Spit out gum in the trash in the dressing room before going to the pool area!
  • Eating snacks in the dressing room: you can eat fruit and drink juice in the dressing room, other snacks can be enjoyed in the lobby of the halls.
  • Wash yourself thoroughly before going swimming: Take a naked shower, rinse your hair properly and remember to leave your swimsuit in the bathroom during the sauna.
  • You go to the sauna without a swimsuit. Wash also after sauna before entering the pool.
  • Shaving, hair dyeing and cutting, nail and foot care or other similar procedures are not allowed on our premises.
  • Only enter the pool in a swimsuit intended for swimming in the swimming pool. Put on long hair or wear a swimming cap. For aquajogging, you can also use a shower cap.
  • Swimwear
    • can be sleeved or legged.
    • The use of beach shorts as swimwear is forbidden, but short swimming shorts (not longer than knee length) clearly intended for swimming in swimming pools are allowed.
    • There should be no underpants under the swimsuit.
    • The material should be thin, quick-drying material, for example, lycra.
    • Skirts and dresses are not allowed.
    • If needed, you can rent an appropriate swimsuit from the swimming hall customer service.
  • A swimming cap can be worn if you don’t want to wet your hair. You can also use a shower cap for water sports. Long hair should be tied up. You can borrow a hair loop from the swimming control room if you have forgotten your own.

When everyone wears proper swimwear, the water in the pools stays clean.

  • Indoor exercise shoes and appropriate indoor exercise clothing are worn at the gym to ensure both cleanliness and safety.
  • It is recommended to use your own training towel.
  • Wipe gym equipment and other used equipment after use. For this, nebulizer bottles and paper can be found in the halls.
  • People come to group exercise in indoor sports clothes. Outdoor shoes are not allowed in group exercise facilities.
  • During group exercise classes, bring your own training towel, which you can use, for example, on exercise mats during the class.
  • It is not allowed to enter the ball sports halls in outdoor shoes or shoes that have been worn outdoors.
  • It is recommended to use your own training towel.
REMEMBER SAFETY
  • Follow the common rules and regulations.
  • By following the instructions of the personnel, you will maintain the pleasant atmosphere of the hall.
  • Everyone is responsible for their own safety.
  •  Store your valuables (e.g. phone, wallet, keys and jewellery) in dedicated safety deposit boxes.
  • You can inquire about lost property from the hall’s customer service.
  • We are not responsible for items left on our premises.
  • Any kind of filming in our premises is prohibited without separate permission!
  • There must be at least one adult in the pool for every three children who do not know how to swim.
  • Children under 10 years of age or those who do not know how to swim can only swim with a person over 15 years of age who is able to swim. A person aged 8 or over who can swim can come swimming alone by showing a permission slip with their parents’ signature and contact information at the customer service.
  • Go to the large pool only if you know how to swim. The large pool is for those who can swim – the required swimming skills are at least 25 meters.
  • Swimming with floats in a large pool is prohibited due to possible dangerous situations.  
  • The training and playground for children swimming with floats is a teaching pool, where their feet are sure to reach the bottom.
  • Do not leave a child who does not know how to swim alone. The responsibility for the child always lies with the parent – so please stay close to your child by the pool.
  • Take a leisurely walk in the pool area. Running on slippery tile surfaces causes dangerous situations.
  • Remember that safety always comes first!
  • Follow our diving instructions. Only jump from the deep end of the pool and always make sure you have space underneath. This way you make sure that diving is safe and everyone else in the pool is comfortable.
  • Freediving is forbidden in the swimming pools!
  • Rely on us in case of first aid. Our staff is trained in first aid, and there is a defibrillator in the hall for resuscitation situations.
  • Don’t hesitate to contact our staff if you have any concerns.
  • Take your sauna companions into consideration. Throw water on the stove in moderation so that all sauna-goers can enjoy the steam.

VIEW THESE ALSO

Pool etiquette
Proper swimwear
Terms and Conditions of Customer Contracts
Rules and Regulations
Group exercise etiquette

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